Uber vs. Lyft Statistics-Which is Better? (2025)

Introduction

Uber vs. Lyft Statistics: In recent years, Uber and Lyft have become a part of our daily lives, and thus, the overall market has already gained huge popularity. Both ride-sharing companies use mobile applications to connect riders with drivers. Uber Technologies, Inc. and Lyft, Inc. are American transportation companies. Uber operates across approximately 70 countries and 15,000 cities globally, whereas Lyft is operational in the United States and some selected cities in Canada.

This article includes the overall market analysis, including user demographics, performance, reliability, availability, costings, software usage, customer support and updates. All the information and data in this article are taken from different sources, and I hope it will guide you in understanding the topic better. So let’s dive into the article and clarify which is better, Uber or Lyft.

Editor’s Choice

• According to the reports of Wikipedia, both Uber and Lyft are public companies, in which the industry of Uber is known for transportation mobility as a service, but Lyft is a hire vehicle.
• Garrett Camp and Travis Kalanick founded Uber in March 2009. In contrast, Lyft was founded in June 2012 by Logan Green and John Zimmer.
• Uber and Lyft’s headquarters are in San Francisco, California, U.S.
• According to Wikipedia, as of 2024, Uber had 31,100 employees and 2,934 Lyft.
• According to Business of Apps, in 2024, Uber users were 156 million, and Lyft accounted for 23.7 million.
• According to Civicscience’s survey reports, about 34% of U.S. adults said they used Uber in January 2025, while only 21% said they used Lyft.

(Source: secondmeasure.com)

• In March 2024, Uber made up 76% of rideshare spending in the U.S., holding steady from February. Lyft came in second with 24%.
• According to consumer spending data, spending on Uber rides grew by 10% compared to last year, while Lyft saw an increase of 3%.

(Source: secondmeasure.com)

• In March 2024, Uber customers spent an average of USD 107 for the month, a 6% rise compared to the same time in 2023.
• At the same time, Lyft users spent an average of USD 95, a 5% increase from March last year.

Financial Analysis of Uber vs. Lyft Statistics

• According to the reports of Wikipedia, as of 2024, Uber and Lyft’s total revenue was USD 43.98 billion and USD 5.79 billion, respectively.
• In the same period, Uber’s operating income was USD 2.799 billion, and Lyft’s was USD 119 million.

Furthermore, other financial analyses of Uber and Lyft in 2024 are stated in the table below:

Uber vs. Lyft Statistics by Market Analysis

(Reference: businessofapps.com)

• The above graph shows that in 2023, Uber captured 77% of the United States’ mobile taxi market share, and Lyft 23%.

(Reference: businessofapps.com)

• The above graph represents Uber’s total revenue in the fourth quarter of 2024 was USD 11,959 million.
• This company generated other quarterly revenue in Q3 (USD 11,188 million), Q2 (USD 10,700 million), and Q1 (USD 10,131 million).
• According to the reports of Business of Apps in 2024, Uber’s segmental revenue is divided into Mobility (USD 25 billion), Delivery (USD 13.7 billion), and Freight (USD 5.1 billion).
• In the same period, Uber’s revenue was divided into regions: the United States and Canada (USD 27.4 billion), LATAM (USD 2.1 billion), EMEA (USD 10.1 billion), and APAC (USD 4.3 billion).
• Uber’s net profit accounted for around USD 9.8 billion.

(Reference: businessofapps.com)

• The above graph represents Uber’s total revenue in the fourth quarter of 2024 was USD 11,959 million.
• This company generated other quarterly revenue in Q3 (USD 11,188 million), Q2 (USD 10,700 million), and Q1 (USD 10,131 million).
• According to the reports of Business of Apps in 2024, Uber’s segmental revenue is divided into Mobility (USD 25 billion), Delivery (USD 13.7 billion), and Freight (USD 5.1 billion).
• In the same period, Uber’s revenue was divided into regions: the United States and Canada (USD 27.4 billion), LATAM (USD 2.1 billion), EMEA (USD 10.1 billion), and APAC (USD 4.3 billion).
• Uber’s net profit accounted for around USD 9.8 billion.
• The above elaborates on Lyft’s quarterly revenue analysis in 2024: Q1 (USD 10,131 million), Q2 (USD 10,700 million), Q3 (USD 11,188 million), and Q4 (USD 11,959 million).
• In the second quarter of 2024, Lyft’s revenue in California made more than USD 1.3 billion.
• During the same time, it also earned USD 114 million from its rental services.
• Lyft’s net profit in 2024 was USD 22.8 million, while in 2023, it was USD -340 million.

By User Analysis

• According to Business of Apps, in 2024, Uber users were 156 million, and Lyft users accounted for 23.7 million.
• Statista’s report further states that in Q4 of 2024, about 171 million people used the Uber app monthly.
• This was 14% more than the number of users during the same time in 2023.
• As of 2024, Uber users completed around 11.2 billion trips, an increase of 19.3% from 2023 (9.44 billion trips).

  (Reference: businessofapps.com)

• In the first quarter of 2024, Lyft captured 21.9 million active users, followed by Q2 (23.7 million).
• The number of Lyft riders increased in Q3 (24.4 million) and Q4 (24.7 million).

(Reference: emarketer.com)

• The above graph shows that Uber had the highest number of users in the United States of America in 2024, with 44.1 million, and Lyft had 19 million.
• In the coming years, the estimated users of Uber and Lyft is expected to reach 2025 ( 45.9 million and 20 million), 2026 (47.4 million and 21.2 million), and 2027 (48.4 million and 21.9 million).

Sales Comparison of Uber vs. Lyft Statistics

• According to Nasdaq’s report analysis, Uber’s sales are estimated to grow by 14.6% by the end of 2025 and 15.3% by 2026.
• Analysts expect Uber’s earnings per share (EPS) to fall by 45% in 2025 compared to the previous year.
• However, they believe EPS will bounce back in 2026 with a 37.8% increase, despite estimates for 2025 and 2026 going down over the last month.
• Lyft’s sales are expected to grow by 12.6% in 2025 and 12.2% in 2026 compared to the previous years.
• EPS is also forecasted to rise by 7.4% in 2025 and a larger jump of 32.1% in 2026.

Uber vs. Lyft User Demographic Statistics

(Reference: demandsage.com)

• The Demand Sage report for 2024 states that Uber users aged 16 to 24 captured the largest share, 37%, followed by those aged 25 to 34 (28%).
• The other Uber users, by age group, are followed by 35 to 44 years (17%), 45 to 54 years (12%), and 55 to 64 years (6%).
• At the same time, in the U.S., men and women secure 52% and 48% of Uber users’ shares, respectively.
• Based on region, Uber’s user shares are followed by Suburban (48%), Urban (46%) and Rural (6%).
• Also, 22% of Uber users come from families with incomes in the lowest 25% range, followed by 44% of users (mid-50% income earners) and 27% of users (top 25% of income).
• Female Lyft users had the highest share of 59.61%, and males accounted for 40.39%.

(Reference: similarweb.com)

• The above graph states that as of April 2025, the highest number of Lyft website users stands between 25 and 34 years old, with a share of 23.14%.
• Around 22.1% of Lyft users are 45 to 54 years old.
• On the other hand, 21.55% and 15.89% of users are 35 to 44 years old and 55 to 64 years old, respectively.
• Only 8.94% of website users are aged between 18 and 24 years.
• Those 65+ years and above contributed only 8.37% of shares on Lyft.com.

Uber vs. Lyft Driver Statistics

• According to Life Asset reports, the per-hour average earnings of an Uber and Lyft driver are around USD 19.73 and USD 17.49, respectively.
• Both companies’ driver expenses per hour are approximately USD 6.
• Moreover, Uber keeps a commission of 25% and Lyft takes 20%.

Forms of Advertisements that Influence the Purchase of Uber vs. Lyft Statistics

(Reference: civicscience.com)

• According to the above graphical analysis ofJanuaryy 2025, around 28% of Uber users claimed that TV advertisements influenced their purchases, while Lyft users captured a share of 24%.
• Other forms of advertising that influence the purchases by Uber and Lyft user share are Radio (7% and 7%), Print publications (10% and 9%), the Internet (28% and 29%), Social media (16% and 18%), Direct mail (3% and 6%), and Email (7% and 7%), respectively. 

Uber and Lyft Crash Statistics

• According to the Dordulian Law Group report analysis 2024, 99.9% of Uber trips are successful, while Lyft makes around 99% of safe rides without any issues.
• From 2017 to 2018, Uber vehicles accounted for 97 fatal crashes (107 deaths), while 10 fatal physical assaults occurred in Lyft (1,096 sexual assaults).
• Safety incidents were reported higher for Lyft (0.0005% of trips) than for Uber (0.0003% of trips).
• According to the reports of Fassonaki Law Firm, Uber and Lyft caused 0.45 and 0.38 accidents per million miles, respectively.
• Uber’s accident rate has decreased by 12% in the last two years, whereas Lyft’s increased by 3%.

Website Traffic Analysis of Uber vs. Lyft Statistics, April 2025

By Country

(Reference: similarweb.com)

• The above image states that in April 2025, Uber.com’s website traffic captured a share of 39.75% in the United States, up by 0.34% from last month.
• Other countries’ web traffic is stated as Brazil: 8.8% (+6.8%), Canada: 6.13% (-2,68%), United Kingdom: 5.67% (-1.32%), and Mexico: 4.94% (+10.34%).
• Meanwhile, other countries captured a share of 34.7%.

(Reference: similarweb.com)

• The two largest shares in Lyft.com were captured by the United States, with a share of 86.46% (+3.25%), and Canada, with 4.48% (+12.43%).
• Furthermore, the web traffic of Colombia: 2.53% (35.07%), United Kingdom: 0.35% (-5.92%), India: 0.3% (-41.7%), and others (5.88%).

Uber vs. Lyft Statistics by Customer Support and Updates

• According to the reports of Uber investors, Uber’s application includes AI-assisted support and limited emergency responsiveness.
• The Times of India reports that Uber introduced an “Advance Tip” that allows users to tip drivers before starting the ride.
• The Washington Post shows that the FTC sued Uber in April 2025 for misleading charges in its Uber One subscription.
• The Verge survey analysis shows that Lyft introduced “Lyft Silver” for seniors in May 2025, with a simpler app and live U.S. support from 8 AM to 9 PM.
• As per Lyft News, Lyft added an in-app button for drivers allowing contact support to appeal deactivations.
• According to CX Dive reports, Lyft’s premium rides grew 41% in 2024 after expanding to 64 U.S. and Canadian markets.

Conclusion

This article on Uber vs. Lyft Statistics – Which is Better? Uber and Lyft have expanded and improved their services in recent years. But after completing the report, it can be stated that Uber currently holds the largest market share, user base, global reach, and enhanced rider volume compared to Lyft’s. Moreover, Uber’s presence is worldwide, but Lyft’s has limited reach, mostly in the United States.

Thus, it is clear that Uber is better positioned than Lyft. The rest depends on you, what matters more to riders’ preferences, and where they live.